Contact Us

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house

OFFICE LOCATION

1701 Southeast Loop 304 Crockett, Texas 75835

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envelope

MAILING ADDRESS

P.O. Box 52  
Crockett, Texas 75835

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phone

PHONE NUMBER

1-800-657-2445

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caution

OUTAGE HOTLINE

1-800-970-4232

Can't find what you are looking for or have another question?

This form is intended to notify us of routine maintenance during business hours. 
Please reach out to us via the form below, and someone will get back to you as soon as we can.

The emails that receive these requests are not available 24/7. 
They are only controlled during normal business hours (M-F 8a-5p).

Please Note:  This is not the proper avenue to report power outages or emergencies. 

For an emergency, please dial 9-1-1. 
To report any outages, please dial 1-800-970-4232. 
Thank you.

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REQUIRED TO MAKE ANY ACCOUNT CHANGES, WE HAVE TO VERIFY YOUR IDENTITY. 
If you are updating your contact information, please provide us with the new information (phone numbers, email, mailing addresses) and we will update your account. You must include your account number or this request will not be completed.