Phone Number: 1-800-657-2445
Outage Hotline: 1-800-970-4232
About Your Bill
Here are some simple explanations for some of the terms, abbreviations and numbers you will see on your Residential bill. There are approximately 30 days in each billing cycle. This may depending on the number of days in that month. Call the HCEC Member Services department at 936-544-5641 if you have questions about your bill.