PrePay

PrePay

HCEC's PrePay product offers you total control over your electric bills. We work hard to bring you services that fit your lifestyle.

 
Benefits of PrePay include
  • When signing up, new PrePay users will have no upfront deposits
  • No more monthly bills

  • Set your payment schedule

  • Conveniently purchase electricity up front

  • Monitor energy use

  • Established members can use their existing deposit to pay their bill

 

How PrePay works
  • Sign up: At our office at 1701 SE Loop 304, Crockett, TX 75835. Call the New Service Department at 936-544-5641 for more information.

  • Load up: To establish a prepaid account, a minimum balance of $70.00 must be paid.  (Plus the HCEC Connect Fee.  Other fees may be applicable)

  • Review alert: We'll notify you via phone, text or email once your account reaches the low balance threshold of $25.00. To avoid automatic disconnect (when your account balance reaches zero), refill your account.

  • Reload: When your balance is low, just make a payment by using your smart phone app, calling the office at 936-544-5641 or by logging onto www.ebiz.houstoncountyelec.com

You can download the HCEC Prepaid Application here.

If you are establishing new service in your name or re-establishing service in your name, you will need to fill out a non-commercial service application as well.  Click here to download the service applicaiton.